Common Questions

We have been getting a bazillion phone calls from excited campers! 

That’s Awesome !!!

In an effort to make sure that you get your questions answered we made this list of the most common questions that our campers have. 

We are pretty sure we’ve got everything covered here, but if not, check out our services page as there are a lot of updates there as well.

Happy Camping!

 

Reservations

 

You can make an online reservation at anytime by clicking the Book Now button on the website or CLICK HERE. You will be able to pick your dates and campsite based on the size of your camping RV or tent. You will only be charged the reservation fee of $12.00 plus GST. This is a non-refundable fee to secure your campsite. On the day of your arrival, the remaining fees will need to be paid in full. Please note: Green means available, red means unavailable and grey means campsites that do not meet your filters (i.e unit is too long).

Same Day Reservations
For all reservations, click the book now button. Our reservations are updated in real time. **Reminder** Green means available. Note that campers can cancel their own reservations so check the website often for available spots.

A Hint– All campers are required to cancel a campsite by midnight on Tuesday to not be charged additional fees. If you are looking for a last minute campsite for the weekend- best day to check is Wednesday morning.

First Come/ First Serve
Willey West Campground does not have FCFS campsites.

Check-In/ Check-Out Time
Check-in is at 3pm daily
Check-out at 12 noon daily

Glamping Sites – Check-In/ Check-Out Time (No smoking in cabins)
Check-in 4:00 PM
Check-out 11:00 AM.
Early/ late check-in and check-out Requests
Unfortunately, due to the high volume of campers, we cannot accommodate early check-ins.
Late check-ins – available by request the day of.

Gates to the Campground
Gates are closed from 11pm- 6am daily. The gates at the campground are locked for the security of our campers. If you need to leave the campground after hours. Please see Management.

How many people per campsite?
A maximum of 8 people per campsite

Are guests currently allowed at my campsite?
Yes, guests are allowed, to a maximum of 8 people and adhering to all AHS pandemic restrictions.

Cancellation Request

There is a $12.00 non-refundable reservation fee with every confirmed reservation. Our current refund policy requires a minimum of 48 hours’ notice for the refund of campsite fees. If a cancellation is requested less than 48 hours or a reservation no-shows, a one night campsite will be charged to the applicable credit card.

Please note: 48-hour cancellation runs on a 24-hour clock therefore starts on Tuesday at midnight. If a cancellation is requested less than 48 hours or a reservation no-show, a one-night campsite fee will be charged to the applicable credit card.

Effective 2021, all campers can cancel their reservations if needed through the online reservation system 24 hours a day, seven days a week.

Change Reservation Requests

A $5.00 change reservation fee applies due to the high volume of change reservation requests. Please note it can take our crew up to 48 hours to return reservation change requests. We will prioritize these requests due to priority.

Messages Left for Elevated Experience Camping

Due to the high volume of calls Elevated Experience Camping received daily and our commitment to ensuring all our campers and guests have an elevated experience, returned phone calls can take up to 72 hours to be returned. We are committed to addressing all emergencies as quickly as we can , therefore do prioritize our returned calls.

Campsite Fees

*Prices Subject To Change Without Notice*

Our 2021 camping season rates are:
● $30 + GST per night for a non-serviced site.
● $39 + GST per night for a powered only site.
● $47 + GST per night for a full service site.

Tenting is available in all campsites. Additional tents on a site to a maximum of 3 tents is $15.00 per night per tent.

Firewood

We currently sell bundles of firewood for $11.00 a bundle or 3 for $30.00. You are also allowed to bring your own firewood as long as it is clean firewood which means it has no nails, staples etc., is not treated and is not pallet type wood.

T-Bones Camper’s Special

All Campers Special needs 72 Hours notice to be thawed for your camping. Anything less than that and you may have frozen product.

Please email us at manager@elevatedexpereincecamping.com to add and pay for your camper’s special.

Outhouses & Showerhouse

All outhouses within the campground are OPEN! Due to COVID restrictions, our showerhouse and flush toilets are closed until further notice.

Cookhouse Rental

Our cookhouse rents for $38.00 per day. It is located close to the playground and near a non-potable water pump. It is a perfect size for any type of outdoor social event.

Goat Yoga Registration 

$20.00 per person for goat yoga including GST. All participants need to be 12+ (under 18 must be accompanied by a participating adult)
New for 2021- mini kid Goat Yoga classes (ages 6-12). Parents are not required to participate but need to be present. Cost $15.00 per child/ $10.00 each additional sibling
Please Contact Dee Zilke at 780-271-7711 for more details.

Day-Use Area

Our day use area within Willey West Campground is open to the public and is free of charge. 

New for 2021– Sasquatch Hideaway – Mobile Kitchen available at the day use area Thursday- Sunday. Operated by EECS supporting Operation Sasquatch. 

Group Site Rentals

We have 2 group-sites. The fee is $200.00 per night. This is a non-refundable purchase unless we can re-rent the group site for the same dates.

Group site #1 has a cookhouse, a power hook-up for 30amp and for 2020 due to COVID-19 restrictions only 5 units per site . Please check in with us as COVID- 19 restrictions are fluid and change often. 

Group site #2 in non-power for 2020 due to COVID-19 restrictions only 8 units per site. Please check in with us as COVID- 19 restrictions are fluid and change often. 

Potable/Non-Potable Water

We have non-potable water available at the entrance of the campground. The campground does not have potable water for RV use. For your convenience, we also sell jugs of bottled water in our convenient store.